Responding to “I Didn’t Get a Statement” Claims

September 04, 2019 If you were asked to compile a list of popular billing comments made by patients, that list would likely include this one: “I didn’t get a statement.” What a great way to stall and avoid making a payment! Thanks to the Dentrix Ascend Patient Connect...

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Generating Billing Statements as Soon as Insurance Payments Are Posted

January 16, 2019 Many billing specialists can testify: sending out an invoice as soon as you receive the EOB and post the insurance payment to the patient account greatly increases your chance of receiving timely payment. Time is a major influence; because it’s only...

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