Checking Text Message Responses

May 27, 2020 Hopefully your practice is taking full advantage of the Dentrix Ascend practice communications suite and is sending out automated text message notifications to your patients to confirm their upcoming appointments. When Dentrix Ascend requests a...

Continue Reading

Online Booking from the Patient’s Perspective

May 12, 2020 What’s good for the patient is often good for the practice. This post presents the experience of a hypothetical patient enjoying the benefits of online booking—just one of many great features included with Dentrix Ascend. I love smartphones. I use...

Continue Reading

Working with Unapplied Credits, Part 2

May 6, 2020 So you ran the unapplied credits report, now what? The next step after running the Unapplied credits report is to go into each patient’s Ledger and apply the unapplied credit to the posted procedures. This way the provider receives payment for the...

Continue Reading