by Joel Baldwin | Mar 20, 2019 | Billing
March 20, 2019 Patients will occasionally request a printed copy of their charges and payments, especially for the previous year, and especially at tax time or when they need to reconcile a health saving account. And they will need the practice name, address, and... by Joel Baldwin | Mar 13, 2019 | Insurance
March 13, 2019 Have you ever received an insurance card where, when you search for the carrier name in the Add New Carrier page, it does not bring up the correct payer ID? Or worse, the dreaded 06126 (paper only)? Good news! Henry Schein One has an alternate resource... by Joel Baldwin | Mar 6, 2019 | Clinical
March 6, 2019 Oops! You acquired an image on the wrong patient record, and now you need to switch it over to the correct patient. No problem, Dentrix Ascend has a utility just for this purpose. How to: 1. Open the Image Navigator page of the patient whose images you... by Joel Baldwin | Feb 27, 2019 | Patient Information
February 27, 2019 Dentrix Ascend does its best to prevent entry of duplicate patient records. If you enter the exact same first name, last name, and birth date, an alert appears regarding the similar patient record. But if any one of those three pieces is different,... by Joel Baldwin | Feb 20, 2019 | Treatment Planning
February 20, 2019 The doctor made the diagnosis, and you presented the treatment plan. The patient accepts! As a treatment coordinator there is no need to walk the patient back to the front desk in order to schedule an appointment for their treatment; you can do it...