Timing Patient Communications

July 17, 2019 Two important goals of a growing dental practice should be to increase appointment attendance and maintain patient loyalty. One of the best ways to accomplish these goals is to keep in touch using patient-preferred communication technologies such as text...

Billing Using the “If Not Billed Since” Feature

July 03, 2019 When patients owe you money, you send them billing statements. But you don’t want to confuse or annoy patients by sending those statements more often than once a month. To prevent this, you’ll want to enable the Only generate statement if not...

Building a No Show Report

June 26, 2019 Did you know that when you break a scheduled appointment, or mark it as a no show, it moves to the Broken/No Show list? The Broken/No Show list should be your “go-to” list when you have cancellations or otherwise have holes to fill in your...

Popping Up a Medical Alert

June 19, 2019 Some medical information is too important to overlook. That’s why Dentrix Ascend allows you to display a pop-up alert when you select a patient that has certain health conditions of which providers and staff need to be aware. A message like this one...