by Joel Baldwin | Jul 17, 2019 | Scheduling, Settings
July 17, 2019 Two important goals of a growing dental practice should be to increase appointment attendance and maintain patient loyalty. One of the best ways to accomplish these goals is to keep in touch using patient-preferred communication technologies such as text... by Joel Baldwin | Jul 10, 2019 | Clinical, Scheduling
July 10, 2019 How does the front desk let the clinical staff know that a patient has arrived and is ready to be seen? There are many ways, from headsets to hollering down the hall. Dentrix Ascend has an automated method that works as long as you pay attention to your... by Joel Baldwin | Jul 3, 2019 | Billing
July 03, 2019 When patients owe you money, you send them billing statements. But you don’t want to confuse or annoy patients by sending those statements more often than once a month. To prevent this, you’ll want to enable the Only generate statement if not... by Joel Baldwin | Jun 26, 2019 | Reports
June 26, 2019 Did you know that when you break a scheduled appointment, or mark it as a no show, it moves to the Broken/No Show list? The Broken/No Show list should be your “go-to” list when you have cancellations or otherwise have holes to fill in your... by Joel Baldwin | Jun 19, 2019 | Patient Information
June 19, 2019 Some medical information is too important to overlook. That’s why Dentrix Ascend allows you to display a pop-up alert when you select a patient that has certain health conditions of which providers and staff need to be aware. A message like this one...