From banking to grocery shopping, we can now do almost everything online. One of the most significant changes in recent years is a shift towards electronic statements.1 Many dental offices avoid the monotony of paper statements by offering patients the option to receive their statements via text or email. 

Top 3 Reasons to Implement Electronic Statements 


Electronic Statements aren’t just convenient for you, they’re convenient for your patients. With Dentrix Ascend, electronic statements are delivered directly to the patient’s phone or inbox, where they can be accessed and reviewed at any time. Patients don’t have to worry about misplacing or losing them.  


According to one report, 68% of patients received their paper statements more than a month after service.2 Electronic statements with Dentrix Ascend are delivered instantly, eliminating the wait time associated with traditional mail. When patients can receive and review their statements quickly, you can get paid faster.  


Sending electronic statements can save your practice money. You are familiar with the cost of time and materials to print, mail, and process paper statements. By switching to electronic statements, practices can reduce these costs and allocate those resources toward other areas of their business. Your subscription to Dentrix Ascend allows you to send as many electronic statements as you like at no added cost.  

Ready to Send Electronic Statements? 

If you haven’t yet made the switch, you should consider doing so to provide your patients and your staff with the best possible billing experience. Watch this video to learn how to send electronic statements in Dentrix Ascend

When you have your statements selected, sending them electronically is simple. 

  1. Rectangle Health, “What Consumers Want From Their Healthcare Customer Experiences”  
  2.  J.P. Morgan, “Trends in Healthcare Payments Thirteenth Annual Report 2022”