Responding to “I Didn’t Get a Statement” Claims

September 04, 2019 If you were asked to compile a list of popular billing comments made by patients, that list would likely include this one: “I didn’t get a statement.” What a great way to stall and avoid making a payment! Thanks to the Dentrix Ascend Patient Connect...

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Breaking Down Treatment Plan Costs

June 05, 2019 When you present treatment to a patient, one of the inevitable questions is going to be about the cost of the procedure(s). Patients want to know what your office fee for the procedure is, the estimated insurance coverage, estimated portion they are...

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Peeking at Patient and Guarantor Balances

Life is less stressful when work flows smoothly and efficiently. Cutting even a few mouse clicks from repetitive tasks can be a blessing. This tip will demonstrate how to check your patient’s balance without opening the Ledger—and how to peek at the guarantor’s...

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