Handling Duplicate Patients

February 27, 2019 Dentrix Ascend does its best to prevent entry of duplicate patient records. If you enter the exact same first name, last name, and birth date, an alert appears regarding the similar patient record. But if any one of those three pieces is different,...

Adding a Custom Recare Type

Dentrix Ascend comes with a number of recare types predefined, but one size does not fit all. What if, for example, your practice needs to automate scheduling and reminders for, say, scaling and root planing treatments? No problem. You just need to add a custom recare...

Filtering the Patient Lookup

It is uncommon that either patients or employees hop from location to location in your multi-site organization. So why, if there are five patients named Juan Sanchez in your network, should you have to sort out which is your patient right here in front of you? Well,...