Building a No Show Report

June 26, 2019 Did you know that when you break a scheduled appointment, or mark it as a no show, it moves to the Broken/No Show list? The Broken/No Show list should be your “go-to” list when you have cancellations or otherwise have holes to fill in your...

Popping Up a Medical Alert

June 19, 2019 Some medical information is too important to overlook. That’s why Dentrix Ascend allows you to display a pop-up alert when you select a patient that has certain health conditions of which providers and staff need to be aware. A message like this one...

Temporarily Hiding a Provider from Online Booking

June 12, 2019 We hope you’re enjoying the Online Booking feature and its ability to fill your schedule even while the office is closed. As you know, Online Booking allows you to define production types and provider availability in the Schedule Templates page. The...

Breaking Down Treatment Plan Costs

June 05, 2019 When you present treatment to a patient, one of the inevitable questions is going to be about the cost of the procedure(s). Patients want to know what your office fee for the procedure is, the estimated insurance coverage, estimated portion they are...