by Betty Leh | May 5, 2021 | Uncategorized
It is common for a dentist at the end of an oral surgery procedure to ask the dental assistant to enter prescriptions and review post-operative instructions with a patient while they move on to their next patient. For offices that use ePrescribe, you can assign a...
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by Betty Leh | Apr 21, 2021 | Business & Team Management
Sometimes it is necessary to go back into a patient’s ledger to make a correction. In a small office, you might just go ahead and do it. In a large practice or a multi-site, however, it is good practice to communicate why the change is necessary. Entering a reason for...
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by Betty Leh | Apr 7, 2021 | Patient Relationship Management
Creating a welcome letter for new patients serves a few purposes: it expresses how thankful you are to have their future business, provides information about your practice, and provides information regarding their upcoming appointment. Dentrix Ascend provides a...
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by Betty Leh | Mar 24, 2021 | Business & Team Management
Patients today are busy and need reminders so they don’t forget their appointments. When a patient breaks an appointment, it costs you money. In addition to sending text messages and emails to confirm appointments, most practices may still need to contact the patient...
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by Betty Leh | Mar 10, 2021 | Business & Team Management
Many dental practices have issues when it comes to reporting. They either can’t decide which reports to use, don’t know how to interpret the data, or don’t understand how often to run reports. As a result, the financial health of the practice suffers. In her...
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