by Joel Baldwin | Mar 23, 2022 | Revenue Cycle Management
Sometimes when you send an insurance claim that includes multiple procedures—for example, a crown and a crown build-up—the insurance company may pay for the crown build-up but not the actual crown until they receive more information. If the insurance company is...
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by Joel Baldwin | Jun 23, 2021 | Revenue Cycle Management
Your patient, Nicole Williams, questions why she has a balance. She has a receipt that shows that she made a cash payment of $100 last month, but it is not reflected in the statement she just received. Sorting through her ledger, you deduce that such a payment was not...
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by Joel Baldwin | May 26, 2021 | Revenue Cycle Management
If you’ve talked with a consultant about accounts receivable or collection rates, chances are you’ve heard that a total collection rate of 98% is a great goal and that your standard for over-the-counter collections should be between 35% and 45% (higher for specialty...
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by Joel Baldwin | Nov 17, 2020 | Business & Team Management
November 17, 2020 We all have our standard month-end reports that we run. Why do we run these? Hopefully, it’s not because this is what we have always run. Back in the day, our reporting methods made up our financial income statements. These reports consisted of...
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by Joel Baldwin | Jan 29, 2020 | Business & Team Management
January 29, 2020 The routing panel presents a set of appointment task reminders to the team to help them remember to perform three tasks that are critical to your success: scheduling the next recare appointment, collecting payment, and making sure the patient contact...
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