by Joel Baldwin | Mar 9, 2022 | Patient Relationship Management
If you called a patient to confirm their appointment, but no one answered, and you ended up leaving a voicemail message, where should you document this in Dentrix Ascend? While you may not have spoken to the patient directly, it’s important to keep a record that...
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by Kayla Bowman | Jul 14, 2021 | Patient Relationship Management
Having trouble getting patients to open your emails? Your patients probably receive dozens of emails a day. The last thing you want is for your practice communications to get lost amidst a slew of social media notifications and junk mail. If you’re finding that few...
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by Betty Leh | Apr 7, 2021 | Patient Relationship Management
Creating a welcome letter for new patients serves a few purposes: it expresses how thankful you are to have their future business, provides information about your practice, and provides information regarding their upcoming appointment. Dentrix Ascend provides a...
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by Joel Baldwin | Feb 3, 2021 | Patient Relationship Management
Just like the oh-so-important pop-up alerts for medical conditions, your Dentrix Ascend practice management platform allows you to configure pop-ups for account notifications. These are for non-clinical purposes, such as for indicating a family has a billing problem,...
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