Responding to “I Didn’t Get a Statement” Claims

September 04, 2019 If you were asked to compile a list of popular billing comments made by patients, that list would likely include this one: “I didn’t get a statement.” What a great way to stall and avoid making a payment! Thanks to the Dentrix Ascend Patient Connect...

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Fixing Print and Export Failures

Have you ever been working in Ascend and when you tried to print or export, the result was…nothing? No error message, just silence? The issue could be your web browser. By default, Google Chrome blocks pop-ups from automatically showing up on your screen. And guess...

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