by Joel Baldwin | Sep 20, 2023 | Revenue Cycle Management
You—and many of your patients—embrace digital technology. For younger generations, gone are the days of mailing checks and manually typing URLs in the browser. Nevertheless, not all customers are comfortable with or have access to digital options. For these patients,...
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by Joel Baldwin | Sep 4, 2019 | Revenue Cycle Management
September 04, 2019 If you were asked to compile a list of popular billing comments made by patients, that list would likely include this one: “I didn’t get a statement.” What a great way to stall and avoid making a payment! Thanks to the Dentrix Ascend Patient Connect...
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by Joel Baldwin | Mar 20, 2019 | Revenue Cycle Management
March 20, 2019 Patients will occasionally request a printed copy of their charges and payments, especially for the previous year, and especially at tax time or when they need to reconcile a health saving account. And they will need the practice name, address, and...
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by Joel Baldwin | Jan 9, 2019 | Clinical Efficiency
January 9, 2019 There are several ways to share an image in Dentrix Ascend. By “sharing,” we mean exporting as a PNG or JPEG image file, or printing as a PDF document file. For one of the document export methods, the tooth numbers will be included on the page, like...
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by Joel Baldwin | Aug 15, 2018 | Business & Team Management
Have you ever been working in Ascend and when you tried to print or export, the result was…nothing? No error message, just silence? The issue could be your web browser. By default, Google Chrome blocks pop-ups from automatically showing up on your screen. And guess...
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