by Joel Baldwin | Sep 11, 2019 | Clinical, Scheduling
September 11, 2019 Congratulations! A patient who hasn’t stepped inside a dental office in seven years has decided to come in for an appointment. No particular reason. They just need to see a dentist. Are alarm bells going off? A patient that doesn’t warn you before... by Joel Baldwin | Aug 21, 2019 | Scheduling
August 21, 2019 Does this ever happen in your office? The part-time hygienist wants to know if her patients scheduled for this afternoon have confirmed their appointments. The doctor wants to know how many appointments his 1:00 has missed, and the business manager... by Joel Baldwin | Jul 17, 2019 | Scheduling, Settings
July 17, 2019 Two important goals of a growing dental practice should be to increase appointment attendance and maintain patient loyalty. One of the best ways to accomplish these goals is to keep in touch using patient-preferred communication technologies such as text... by Joel Baldwin | Jul 10, 2019 | Clinical, Scheduling
July 10, 2019 How does the front desk let the clinical staff know that a patient has arrived and is ready to be seen? There are many ways, from headsets to hollering down the hall. Dentrix Ascend has an automated method that works as long as you pay attention to your... by Joel Baldwin | Jun 12, 2019 | Scheduling
June 12, 2019 We hope you’re enjoying the Online Booking feature and its ability to fill your schedule even while the office is closed. As you know, Online Booking allows you to define production types and provider availability in the Schedule Templates page. The... by Joel Baldwin | May 15, 2019 | Scheduling
May 15, 2019 There’s something nerve-racking about dead air. Sitting on the phone with a patient while you page through the Calendar looking for an opening on a Wednesday in the afternoon with their favorite provider can shoot your anxiety level through the roof....