by Joel Baldwin | Oct 30, 2019 | Scheduling
October 30, 2019 It doesn’t need to be difficult to keep track of patients wanting an appointment right away. In these situations, you can offer to call the patient if a time becomes available. In Dentrix Ascend, you can flag scheduled appointments as ASAP (As Soon As... by Joel Baldwin | Oct 23, 2019 | Billing, Scheduling
October 23, 2019 When it comes to collecting payment, there are many ways to run your business. Maybe your goal is to get 100% up front before you perform a procedure. Maybe you never collect on the same day, always waiting for the insurance payment to come back... by Joel Baldwin | Sep 11, 2019 | Clinical, Scheduling
September 11, 2019 Congratulations! A patient who hasn’t stepped inside a dental office in seven years has decided to come in for an appointment. No particular reason. They just need to see a dentist. Are alarm bells going off? A patient that doesn’t warn you before... by Joel Baldwin | Aug 21, 2019 | Scheduling
August 21, 2019 Does this ever happen in your office? The part-time hygienist wants to know if her patients scheduled for this afternoon have confirmed their appointments. The doctor wants to know how many appointments his 1:00 has missed, and the business manager... by Joel Baldwin | Jul 17, 2019 | Scheduling, Settings
July 17, 2019 Two important goals of a growing dental practice should be to increase appointment attendance and maintain patient loyalty. One of the best ways to accomplish these goals is to keep in touch using patient-preferred communication technologies such as text... by Joel Baldwin | Jul 10, 2019 | Clinical, Scheduling
July 10, 2019 How does the front desk let the clinical staff know that a patient has arrived and is ready to be seen? There are many ways, from headsets to hollering down the hall. Dentrix Ascend has an automated method that works as long as you pay attention to your...