Revisiting the Patient Communications Tour

May 18, 2020 For most people, their first introduction to the Patient Communications module came during their setup training for Dentrix Ascend. So when it’s time to make changes to your appointment and recare messaging, you might be thinking, “I feel like I watched a...

Online Booking from the Patient’s Perspective

May 12, 2020 What’s good for the patient is often good for the practice. This post presents the experience of a hypothetical patient enjoying the benefits of online booking—just one of many great features included with Dentrix Ascend. I love smartphones. I use...

Applying PROPHY to Patients

February 26, 2020 Recare is the lifeblood of a practice, and the most common type of recare is the prophylaxis or “prophy”, optimally administered every six months. Dentrix Ascend comes with a built-in recare type called PROPHY that you will end up assigning...

Receiving Lab Cases

February 19, 2020 After attaching a lab case to an appointment, the next step is to change the status for each from Outstanding to Received when the lab case arrives from the dental lab. You can do this in two ways, either by going to each appointment in Calendar or...