Complete versus Post

When a patient makes it to the Chair, Checkout, or Complete status, you need to complete or post each procedure before completing the appointment so those procedures will show up in the ledger, be counted as production, and be eligible for insurance claim submission....

Show Only Working Providers

July 9, 2020 Have you ever gone to add an appointment to the schedule, only to find yourself unsure if the provider is scheduled to work that day? Dentrix Ascend helps remove uncertainty by providing an option to view only the providers working on a given day. This...

Making a Provider Unavailable for a Day

June 10, 2020 What do you do when a dentist or hygienist informs you that they must take a day off and they have patients scheduled for that day? A quick way to accommodate their request is to simply block off their schedule and to keep track of the patients that must...

Checking Text Message Responses

May 27, 2020 Hopefully your practice is taking full advantage of the Dentrix Ascend practice communications suite and is sending out automated text message notifications to your patients to confirm their upcoming appointments. When Dentrix Ascend requests a...