by Justin Evans | Jun 30, 2021 | Schedule Optimization
Did you know that 79% of dental patients say they prefer online booking over calling on the phone? There’s a reason why dental patients prefer booking online over calling or being called. Their lives are busy, and they’re already multitasking in so many different...
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by Joel Baldwin | Jun 23, 2021 | Revenue Cycle Management
Your patient, Nicole Williams, questions why she has a balance. She has a receipt that shows that she made a cash payment of $100 last month, but it is not reflected in the statement she just received. Sorting through her ledger, you deduce that such a payment was not...
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by Betty Leh | Jun 16, 2021 | Business & Team Management
In the blog post Understanding Attachment Reminders – Part 1, you learned that Dentrix Ascend has automated attachment reminders that help you know exactly what each insurance carrier requires for specific procedures when you are submitting insurance...
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by Joel Baldwin | Jun 9, 2021 | Patient Record Management
New-patient acquisition is a key metric for many practices because it can help you see whether your practice is thriving or just surviving. Because of this, Dentrix Ascend provides multiple reports to let you see your new-patient numbers. But at what point is a...
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by Betty Leh | Jun 2, 2021 | Revenue Cycle Management
How many times have you submitted a pre-determination or an insurance claim only to find that the insurance carrier requires additional attachments or documentation? It likely happens a lot. You may not realize it, but different carriers may require different types of...
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