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Dentrix Ascend

by Joel Baldwin | May 3, 2023 | Patient Record Management

Shortcut for Adding New Family Member Contact Info

Dentrix Ascend is designed to give you automated help to your workflow wherever it can. One of these hidden shortcuts is the ability to copy in address and phone information from other related patients. This works great for new patients or for when the entire family...
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Tags: add, contact, family, info, member

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by Betty Leh | Apr 20, 2022 | Patient Record Management

Configuring Discount Plan Expiration Notifications

Many dental practices today offer their uninsured patients in-office discount plans to help develop loyal patients, remove barriers, and increase treatment acceptance. Keeping track of when these discount plans are close to expiring or have expired can be a tedious...
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by Joel Baldwin | Aug 25, 2021 | Patient Record Management

Reactivating Inactive Patients

Sometimes patients who’ve been away for a while come back to your practice. If you’ve inactivated these patients, you can easily reactivate them in Dentrix Ascend. And when you reactivate them, their address, procedures, insurance claims, payments, adjustments,...
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by Joel Baldwin | Jun 9, 2021 | Patient Record Management

When Does a New Patient Get Counted?

New-patient acquisition is a key metric for many practices because it can help you see whether your practice is thriving or just surviving. Because of this, Dentrix Ascend provides multiple reports to let you see your new-patient numbers. But at what point is a...
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by Betty Leh | May 5, 2021 | Clinical Efficiency, Patient Record Management

Assigning a Proxy User in ePrescribe

It is common for a dentist at the end of an oral surgery procedure to ask the dental assistant to enter prescriptions and review post-operative instructions with a patient while they move on to their next patient. For offices that use ePrescribe, you can assign a...
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Tags: electronic prescriptions, ePrescribe, proxy user

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by Betty Leh | Feb 24, 2021 | Patient Record Management

4 Quick and Easy Ways to Check Text Messages

Dentrix Ascend has a two-way texting feature that helps you communicate with your patients throughout the day. Depending on where you are in Dentrix Ascend throughout you day, you can quickly and easily check patient text messages without disrupting your workflow....
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