by Betty Leh | Dec 23, 2020 | Patient Record Management
Did you know that the phone number that shows up on your text messages is not the practice phone number? Many practices rely on text messages to confirm appointments and send forms and reminders to patients. However, unless your patients recognize your...
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by Betty Leh | Oct 14, 2020 | Clinical Efficiency, Patient Record Management
Do you find yourself clicking back and forth between the patient’s chart and the perio exam? Take advantage of the timesaving benefits of the chairside dashboard to see both at the same time. In addition to seeing the patient’s chart, progress notes, and radiographs...
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by Justin Evans | Sep 23, 2020 | Business & Team Management, Patient Record Management
September 23, 2020 Do you check a patient’s missed appointment history before scheduling their next visit? As part of their workflow, many practices will identify patients at a higher risk of canceling or skipping out on their appointment and schedule their...
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by Betty Leh | Jan 8, 2020 | Patient Record Management, Schedule Optimization
January 8, 2020 Automated appointment reminders are the most efficient way to reduce the number of patient no-shows. But what if your patients are not getting the message? Automated reminders make use of email addresses and mobile phone numbers. If you haven’t...
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by Joel Baldwin | Nov 13, 2019 | Patient Record Management
November 13, 2019 Patient alerts can notify you of circumstances where a lack of information could lead to awkward or unpleasant situations. Think of patients who have left bad reviews on your website, patients who have written you bad checks, patients who only want...
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by Joel Baldwin | Aug 28, 2019 | Patient Record Management
August 28, 2019 Dentrix Ascend defines a “household” as a group of patients with the same primary contact person. You could create patients one at a time and edit their Related Patients page to make those associations, but because Dentrix Ascend is all about creating...
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