Adding Status Notes to Your Predetermination – Tracking Report

The Predetermination – Tracking Report shows the status of all the predeterminations you have sent in the last six months (180 days). The statuses come from the payer clearinghouse and can help you plan your next steps. What the default report does not have is...

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Editing the Subject Line in Patient Communication Emails

Having trouble getting patients to open your emails? Your patients probably receive dozens of emails a day. The last thing you want is for your practice communications to get lost amidst a slew of social media notifications and junk mail. If you’re finding that few...

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Understanding Attachment Reminders – Part 2

In the blog post Understanding Attachment Reminders – Part 1, you learned that Dentrix Ascend has automated attachment reminders that help you know exactly what each insurance carrier requires for specific procedures when you are submitting insurance...

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