by Kayla Bowman | Aug 3, 2021 | Schedule Optimization
Imagine you’re sitting at the front desk, and patient Jessica McClair calls to schedule appointments for herself, her husband, her toddler, and her younger sister. She would prefer to have all the appointments on the same day and around the same time. And, her husband...
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by Joel Baldwin | Jul 28, 2021 | Revenue Cycle Management
You already know that sending electronic statements is an affordable way to deliver requests for payment. This is good for you. Plus, 75% of patients want to receive eStatements from providers*, so it is good for them, too. After receiving an electronic statement,...
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by Joel Baldwin | Jul 22, 2021 | Business & Team Management
There are many provider compensation or reimbursement models. Your organization may pay on production or collections, gross or net, or maybe a base plus percentage. Whichever method you use, you need some numbers as a starting point. The Dentrix Ascend Provider A/R...
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by Joel Baldwin | Jul 21, 2021 | Clinical Efficiency
The Predetermination – Tracking Report shows the status of all the predeterminations you have sent in the last six months (180 days). The statuses come from the payer clearinghouse and can help you plan your next steps. What the default report does not have is...
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by Kayla Bowman | Jul 14, 2021 | Patient Relationship Management
Having trouble getting patients to open your emails? Your patients probably receive dozens of emails a day. The last thing you want is for your practice communications to get lost amidst a slew of social media notifications and junk mail. If you’re finding that few...
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by Joel Baldwin | Jul 6, 2021 | Clinical Efficiency
It is not always possible to send predeterminations immediately as you finish up a treatment plan presentation. Sometimes the phone rings, or you otherwise get distracted. Then, you forget. There is one report in Dentrix Ascend to help you identify these unsent...
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by Justin Evans | Jun 30, 2021 | Schedule Optimization
Did you know that 79% of dental patients say they prefer online booking over calling on the phone? There’s a reason why dental patients prefer booking online over calling or being called. Their lives are busy, and they’re already multitasking in so many different...
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by Joel Baldwin | Jun 23, 2021 | Revenue Cycle Management
Your patient, Nicole Williams, questions why she has a balance. She has a receipt that shows that she made a cash payment of $100 last month, but it is not reflected in the statement she just received. Sorting through her ledger, you deduce that such a payment was not...
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by Betty Leh | Jun 16, 2021 | Business & Team Management
In the blog post Understanding Attachment Reminders – Part 1, you learned that Dentrix Ascend has automated attachment reminders that help you know exactly what each insurance carrier requires for specific procedures when you are submitting insurance...
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by Joel Baldwin | Jun 9, 2021 | Patient Record Management
New-patient acquisition is a key metric for many practices because it can help you see whether your practice is thriving or just surviving. Because of this, Dentrix Ascend provides multiple reports to let you see your new-patient numbers. But at what point is a...
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