by Betty Leh | May 31, 2023 | Revenue Cycle Management
Running a busy practice can be challenging, and setting up insurance carriers can sometimes lead to errors. It’s easy to accidentally add a carrier that already exists in your database or enter an unsupported Payer ID 06126, thinking it’s the right...
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by Betty Leh | May 17, 2023 | Clinical Efficiency
When it comes to caries or bone loss, it can be hard to explain or to show a patient the areas of concern during an exam. As a busy practitioner, you’ve put in the time, schooling, and practice to read X-rays and have become good at it! But this knowledge and...
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by Joel Baldwin | May 3, 2023 | Patient Record Management
Dentrix Ascend is designed to give you automated help to your workflow wherever it can. One of these hidden shortcuts is the ability to copy in address and phone information from other related patients. This works great for new patients or for when the entire family...
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by Betty Leh | Apr 21, 2023 | News & Events
We updated the Dentrix Ascend Resource Center to give you a better learning and support experience. To learn more about the updates, you can: Watch this video to take a tour of the enhanced Dentrix Ascend Resource Center. Watch Submitting a Case (Ticket) to Support....
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by Joel Baldwin | Apr 19, 2023 | Revenue Cycle Management
From banking to grocery shopping, we can now do almost everything online. One of the most significant changes in recent years is a shift towards electronic statements.1 Many dental offices avoid the monotony of paper statements by offering patients the option to...
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by Joel Baldwin | Apr 5, 2023 | Revenue Cycle Management
When multiple staff members enter patient information in Dentrix Ascend, there is a chance that duplicate insurance information can be entered. This often happens with insurance plans that have the same insurance carrier. The problem is that when there are two...
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by Betty Leh | Mar 22, 2023 | Business & Team Management
Did you know that you don’t have to keep clicking the refresh button with every update to your analysis power report? Using the auto-refresh icon automatically refreshes the report so you can get the results you want to see immediately. How to: Click the auto-refresh...
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by Joel Baldwin | Mar 8, 2023 | Business & Team Management
The Production Trends report is one of those key reports that helps you answers the question, “How much are you producing?” By default, the report shows you the trends for the last 12 months as a line graph. If you look at the legend, you will see that each line...
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by Joel Baldwin | Feb 22, 2023 | Business & Team Management
Dental claims unpaid after a couple of weeks may not seem overdue. But consider this: you send most of your claims electronically, and hopefully you send your claims every single day. So, the claims arrive the same day. Insurance carriers typically process electronic...
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by Betty Leh | Feb 8, 2023 | Clinical Efficiency
Did you know that you can view and diagnose patient images all at one time instead of having to open the individual images? You can do this when you click Display All Images in the Template/Mount. Read this tip if you’re looking for ways to save time when...
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