by Justin Evans | Apr 29, 2020 | Clinical Efficiency
April 29, 2020 There will be times when you have to fill significant gaps in your schedule. Maybe it’s during a slow month or after the government lifts the restrictions due to COVID-19. Rather than attacking your patient list at random, we recommend starting...
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by Betty Leh | Apr 29, 2020 | Revenue Cycle Management
April 29, 2020 Unapplied credits are payments or credits that have not been applied to a procedure code or charge, otherwise known as a debit. Dentrix Ascend uses line-item accounting, which means that when you enter a credit—such as a payment or credit adjustment—you...
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by Justin Evans | Apr 22, 2020 | Clinical Efficiency
April 22, 2020 You may sometimes be in a position where you want to delete an image from a patient’s record. Perhaps you acquired an image on the wrong patient record, or perhaps the image is blurry. This article shows you how to delete a single image or a series of...
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by Betty Leh | Apr 15, 2020 | Business & Team Management
April 15, 2020 There may come a time when providers and staff members temporarily or permanently leave your organization. Knowing how to change their status is essential. You cannot delete a user account once it has been created in Dentrix Ascend. What you must do is...
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by Joel Baldwin | Apr 8, 2020 | Schedule Optimization
April 8, 2020 Online Booking is a great way to boost your bottom line. You allow patients the convenience to schedule themselves at any time, based on the schedule and the providers you choose. But what happens when you decide to change your office hours? You...
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