Charging Patients for PPE

June 24, 2020 The cost of personal protective equipment (PPE) as an operational expense has dramatically increased due to the extraordinary circumstances of the COVID-19 pandemic. Now that your office is open and the invoices are coming in, you face the reality of...

Verifying Statements before Printing

December 25, 2019 You likely have a large number of billing statements you send out each month. With all those patient statements being sent each month, there has probably been a time or two that a billing statement you didn’t want to send to a patient slipped through...

Responding to “I Didn’t Get a Statement” Claims

September 04, 2019 If you were asked to compile a list of popular billing comments made by patients, that list would likely include this one: “I didn’t get a statement.” What a great way to stall and avoid making a payment! Thanks to the Dentrix Ascend Patient Connect...

Billing Using the “If Not Billed Since” Feature

July 03, 2019 When patients owe you money, you send them billing statements. But you don’t want to confuse or annoy patients by sending those statements more often than once a month. To prevent this, you’ll want to enable the Only generate statement if not...