by Joel Baldwin | Mar 23, 2022 | Revenue Cycle Management
Sometimes when you send an insurance claim that includes multiple procedures—for example, a crown and a crown build-up—the insurance company may pay for the crown build-up but not the actual crown until they receive more information. If the insurance company is...
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by Joel Baldwin | Mar 9, 2022 | Patient Relationship Management
If you called a patient to confirm their appointment, but no one answered, and you ended up leaving a voicemail message, where should you document this in Dentrix Ascend? While you may not have spoken to the patient directly, it’s important to keep a record that...
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