by Joel Baldwin | Mar 31, 2021 | Schedule Optimization
Before the pandemic, any patient who had not been to the practice within 18 months was considered an inactive patient. Today, you can consider any patient who does not have their next appointment on the books as a candidate for reactivation. As you know, this patient...
Continue Reading
by Joel Baldwin | Nov 13, 2019 | Patient Record Management
November 13, 2019 Patient alerts can notify you of circumstances where a lack of information could lead to awkward or unpleasant situations. Think of patients who have left bad reviews on your website, patients who have written you bad checks, patients who only want...
Continue Reading
by Joel Baldwin | Oct 30, 2019 | Schedule Optimization
October 30, 2019 It doesn’t need to be difficult to keep track of patients wanting an appointment right away. In these situations, you can offer to call the patient if a time becomes available. In Dentrix Ascend, you can flag scheduled appointments as ASAP (As Soon As...
Continue Reading
by Joel Baldwin | Sep 4, 2019 | Revenue Cycle Management
September 04, 2019 If you were asked to compile a list of popular billing comments made by patients, that list would likely include this one: “I didn’t get a statement.” What a great way to stall and avoid making a payment! Thanks to the Dentrix Ascend Patient Connect...
Continue Reading
by Joel Baldwin | Jul 10, 2019 | Clinical Efficiency, Schedule Optimization
July 10, 2019 How does the front desk let the clinical staff know that a patient has arrived and is ready to be seen? There are many ways, from headsets to hollering down the hall. Dentrix Ascend has an automated method that works as long as you pay attention to your...
Continue Reading
