Listing Patients without Insurance

There are millions of Americans without dental insurance, and some of them are your patients. People without insurance are more likely to skip regular preventive care or avoid coming in at all until they have a truly painful or dangerous oral health issue. Because of...

Contacting Support

Everyone in the practice works with a computer in one form or another, to a great or lesser degree. And everyone who works with a computer will at some point experience a problem or difficulty or knowledge gap and need to reach out for support. Rather than just...

Tracking Referred Treatment Plans

General dentists are the first point of contact for patients. When appropriate, referring a patient out to a specialist is a great way to make sure the patient gets the best possible treatment as part of his or her overall dental health care. The assumption is that...

Applying Unapplied Credits

Dentrix Ascend uses line-item accounting, which means that when a credit—such as a payment or credit adjustment—is entered, it should be posted against a debit transaction, such as a procedure or service rendered. In some cases, when a payment is made, there is no...