Dismissing an In-App Guide

May 29, 2019 Dentrix Ascend releases a new software update every few weeks. When that happens, many of the new features are highlighted with a pop-up announcement, like this: There are other announcement types, for example maintenance alerts and surveys. Now, you can...

Building a Custom Imaging Template

May 22, 2019 While many imaging procedures are common and work well enough, what about those times when you want to take six bitewings instead of four, or need to add a couple of extra molar shots to capture maxillary and mandibular open contacts, or for that...

Searching for Available Appointment Times

May 15, 2019 There’s something nerve-racking about dead air. Sitting on the phone with a patient while you page through the Calendar looking for an opening on a Wednesday in the afternoon with their favorite provider can shoot your anxiety level through the roof....

Adding a Patient Payment Plan

May 08, 2019 You know the situation. There are patients out there needing care who have put it off because of their financial situation. To resolve this problem, there are several options for patient payment and financing which you may choose to implement in your...

Creating a Courtesy Report

May 01, 2019 This patient is family; this patient is a friend of the doctor. This patient is a senior citizen; this patient is a staff member. What do they have in common? They are all prime candidates for a courtesy adjustment to their balance. Courtesy adjustments...