by Joel Baldwin | Sep 22, 2021 | Revenue Cycle Management
The office schedule is a fluid document; dental appointments are constantly in flux as patients or even providers reschedule. You are probably used to last-minute changes. So, it should come as no surprise that the provider originally associated with an appointment...
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by Betty Leh | Sep 1, 2021 | Revenue Cycle Management
Dentrix Ascend Online Payments is a feature of eStatements that helps you and your patients. It helps you collect from patients faster and improve your cash flow, and it helps your patients by providing them a convenient way to pay their bill online. To ensure a good...
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by Joel Baldwin | Jul 28, 2021 | Revenue Cycle Management
You already know that sending electronic statements is an affordable way to deliver requests for payment. This is good for you. Plus, 75% of patients want to receive eStatements from providers*, so it is good for them, too. After receiving an electronic statement,...
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by Joel Baldwin | Jun 23, 2021 | Revenue Cycle Management
Your patient, Nicole Williams, questions why she has a balance. She has a receipt that shows that she made a cash payment of $100 last month, but it is not reflected in the statement she just received. Sorting through her ledger, you deduce that such a payment was not...
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by Betty Leh | Jun 2, 2021 | Revenue Cycle Management
How many times have you submitted a pre-determination or an insurance claim only to find that the insurance carrier requires additional attachments or documentation? It likely happens a lot. You may not realize it, but different carriers may require different types of...
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by Joel Baldwin | May 26, 2021 | Revenue Cycle Management
If you’ve talked with a consultant about accounts receivable or collection rates, chances are you’ve heard that a total collection rate of 98% is a great goal and that your standard for over-the-counter collections should be between 35% and 45% (higher for specialty...
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