by Joel Baldwin | Jun 23, 2021 | Revenue Cycle Management
Your patient, Nicole Williams, questions why she has a balance. She has a receipt that shows that she made a cash payment of $100 last month, but it is not reflected in the statement she just received. Sorting through her ledger, you deduce that such a payment was not...
Continue Reading
by Joel Baldwin | May 15, 2019 | Schedule Optimization
May 15, 2019 There’s something nerve-racking about dead air. Sitting on the phone with a patient while you page through the Calendar looking for an opening on a Wednesday in the afternoon with their favorite provider can shoot your anxiety level through the roof....
Continue Reading
by Joel Baldwin | Feb 6, 2019 | Patient Record Management
It is uncommon that either patients or employees hop from location to location in your multi-site organization. So why, if there are five patients named Juan Sanchez in your network, should you have to sort out which is your patient right here in front of you? Well,...
Continue Reading
