by Kayla Minor | Aug 10, 2022 | Revenue Cycle Management
Dentrix Ascend has a great feature that allows you to send printed or electronic statements to your patients as often as you want at no additional cost. eStatements are convenient for your patients and save you from spending money on ink and time stuffing envelopes as...
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by Betty Leh | May 4, 2022 | Revenue Cycle Management
Dentrix Ascend allows you to manually request an update from the clearinghouse for a claim if the automatic update between Dentrix Ascend and the clearinghouse was interrupted. Learn how to refresh the claim with the most recent status that the clearinghouse has...
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by Joel Baldwin | Mar 23, 2022 | Revenue Cycle Management
Sometimes when you send an insurance claim that includes multiple procedures—for example, a crown and a crown build-up—the insurance company may pay for the crown build-up but not the actual crown until they receive more information. If the insurance company is...
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by Kayla Minor | Feb 23, 2022 | Revenue Cycle Management
The ADA periodically changes recommendations for the treatment area of some codes. Consequently, an insurance carrier may require you to submit a specific treatment area for a procedure code. Dentrix Ascend makes it easy to create custom procedure codes that can be...
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by Joel Baldwin | Jan 12, 2022 | Revenue Cycle Management
As you know, there are certain procedures for which the insurance carrier requires attachments, which could be X-rays, perio charting, EOBs, narratives, and so on. In these cases, adding narratives to claims may help improve your claim acceptance rates. Dentrix Ascend...
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by Joel Baldwin | Oct 20, 2021 | Revenue Cycle Management
Because money is a big deal to everyone involved, it’s important to keep good notes specific to the finances of a patient or guarantor. You can record information about payment arrangements, provide reasons for additional charges or adjustments made on a patient...
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