by Joel Baldwin | Sep 30, 2020 | Schedule Optimization
September 30, 2020 A common definition of patient retention is the percentage of active patients who consistently return for recare visits within a specified period. Want to keep an eye on your numbers? The Insights page has a dashboard that specifically highlights...
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by Justin Evans | Sep 23, 2020 | Business & Team Management, Patient Record Management
September 23, 2020 Do you check a patient’s missed appointment history before scheduling their next visit? As part of their workflow, many practices will identify patients at a higher risk of canceling or skipping out on their appointment and schedule their...
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by Joel Baldwin | Sep 22, 2020 | Business & Team Management
September 22, 2020 To truly understand the revenue cycle, you must first understand your adjustments. If you are wondering “What is the purpose of an adjustment?” or “How do my adjustments affect my business?” you need to look at setting up Dentrix Ascend to track...
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by Joel Baldwin | Sep 17, 2020 | Business & Team Management
September 17, 2020 Has COVID-19 hindered your 2020 goals? The best goals are always met with opposition. They stretch you and give you opportunities to improve. Sometimes, due to unforeseen circumstances, you must put your goals aside to focus on your present...
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by Betty Leh | Sep 16, 2020 | Business & Team Management, Schedule Optimization
No-show appointments result in a loss of time and money for your practice and disrupt the continuity of care for your patients. An additional, devastating effect is the tendency for no-shows to turn into patient attrition; if you don’t get them reappointed right away,...
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by Betty Leh | Sep 11, 2020 | Schedule Optimization
Why is it important to track the dentist’s production? Many practices see this as a key performance indicator (KPI) gauging the health and productivity of the office. It’s important that each dentist produce at a high level. Tracking daily production per...
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by Betty Leh | Sep 9, 2020 | Business & Team Management
Missed appointments are missed production opportunities. Not only do they cost you thousands, but they also negatively affect patient outcomes. To help your patients and to recover some of your lost opportunity, Dentrix Ascend includes a Missed Appointments report....
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by Betty Leh | Sep 2, 2020 | Business & Team Management
After checking your text messages, you have two options for handling each message. You can mark it as read, and/or you can hide it from view. Marking a message as read is a great way to indicate that someone saw the message, and hiding a message is helpful to indicate...
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by Betty Leh | Aug 26, 2020 | Business & Team Management
Your monthly Outstanding Claims Report includes a Service Date and a Created On date. Have you ever found yourself asking, “What’s the difference between the Service Date and the Created On date?“ Or, “Why do I need to know two dates?” The Service Date is the...
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by Justin Evans | Aug 19, 2020 | Business & Team Management, Revenue Cycle Management
August 19, 2020 If you have multiple locations, you will want your printed and electronic statements to show where your patients’ services were rendered. This is helpful because procedures can be rendered in many locations for patients sharing a single guarantor...
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