by Joel Baldwin | Aug 25, 2021 | Patient Record Management
Sometimes patients who’ve been away for a while come back to your practice. If you’ve inactivated these patients, you can easily reactivate them in Dentrix Ascend. And when you reactivate them, their address, procedures, insurance claims, payments, adjustments,...
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by Joel Baldwin | Sep 30, 2020 | Schedule Optimization
September 30, 2020 A common definition of patient retention is the percentage of active patients who consistently return for recare visits within a specified period. Want to keep an eye on your numbers? The Insights page has a dashboard that specifically highlights...
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by Joel Baldwin | Sep 25, 2019 | Schedule Optimization
September 25, 2019 In a recent conference session, dental professionals just like you were asked to estimate the percentage of active patients in their recare system and were given a multiple-choice list to select from. (The most popular response: 30% – 40%.)...
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by Joel Baldwin | Jul 25, 2018 | Patient Record Management
A user asks, “We have three locations. I need to find the total number of patients on record (both active and inactive). Where can I find this information?” Dentrix Ascend doesn’t have this particular summary report prebuilt, but you can adapt an existing report...
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by Joel Baldwin | Mar 21, 2018 | Schedule Optimization
The patient is a no-show, or has called to cancel an appointment. You have dutifully opened the appointment in the Calendar and set its status to either Broken or No Show. But what is this? The appointment turns into a ghost and shrinks! What is going on here? Don’t...
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