Finding the Total Number of Patients on Record

A user asks, “We have three locations. I need to find the total number of patients on record (both active and inactive). Where can I find this information?” Dentrix Ascend doesn’t have this particular summary report prebuilt, but you can adapt an existing report...

What’s that Ghost on my Calendar?

The patient is a no-show, or has called to cancel an appointment. You have dutifully opened the appointment in the Calendar and set its status to either Broken or No Show. But what is this? The appointment turns into a ghost and shrinks! What is going on here? Don’t...