by Betty Leh | Sep 6, 2023 | Patient Relationship Management
Do you ever wonder what a patient’s age is before they arrive at your office? Knowing a patient’s age can help you prepare for a patient’s arrival. If they are younger patients, you may need to talk with their parents. If they are older patients, you may need to...
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by Betty Leh | Sep 11, 2020 | Schedule Optimization
Why is it important to track the dentist’s production? Many practices see this as a key performance indicator (KPI) gauging the health and productivity of the office. It’s important that each dentist produce at a high level. Tracking daily production per...
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by Betty Leh | Jun 10, 2020 | Schedule Optimization
June 10, 2020 What do you do when a dentist or hygienist informs you that they must take a day off and they have patients scheduled for that day? A quick way to accommodate their request is to simply block off their schedule and to keep track of the patients that must...
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by Joel Baldwin | Oct 30, 2019 | Schedule Optimization
October 30, 2019 It doesn’t need to be difficult to keep track of patients wanting an appointment right away. In these situations, you can offer to call the patient if a time becomes available. In Dentrix Ascend, you can flag scheduled appointments as ASAP (As Soon As...
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by Joel Baldwin | May 15, 2019 | Schedule Optimization
May 15, 2019 There’s something nerve-racking about dead air. Sitting on the phone with a patient while you page through the Calendar looking for an opening on a Wednesday in the afternoon with their favorite provider can shoot your anxiety level through the roof....
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