Making a Provider Unavailable for a Day

June 10, 2020 What do you do when a dentist or hygienist informs you that they must take a day off and they have patients scheduled for that day? A quick way to accommodate their request is to simply block off their schedule and to keep track of the patients that must...

Building Your ASAP List

October 30, 2019 It doesn’t need to be difficult to keep track of patients wanting an appointment right away. In these situations, you can offer to call the patient if a time becomes available. In Dentrix Ascend, you can flag scheduled appointments as ASAP (As Soon As...

Searching for Available Appointment Times

May 15, 2019 There’s something nerve-racking about dead air. Sitting on the phone with a patient while you page through the Calendar looking for an opening on a Wednesday in the afternoon with their favorite provider can shoot your anxiety level through the roof....

Utilizing the Day Note

March 27, 2019 If you need a way to communicate date-specific information to your office staff, consider using the Calendar Day Note. These notes can be used as daily task lists, reminders, or notices. Using the Calendar navigation buttons, you can enter notes for not...