Identifying a Habitual No-show Patient

September 23, 2020 Do you check a patient’s missed appointment history before scheduling their next visit? As part of their workflow, many practices will identify patients at a higher risk of canceling or skipping out on their appointment and schedule their...

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Prioritizing Planned Treatment

April 29, 2020 There will be times when you have to fill significant gaps in your schedule. Maybe it’s during a slow month or after the government lifts the restrictions due to COVID-19. Rather than attacking your patient list at random, we recommend starting...

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Collecting Patient Contact Information

January 8, 2020 Automated appointment reminders are the most efficient way to reduce the number of patient no-shows. But what if your patients are not getting the message? Automated reminders make use of email addresses and mobile phone numbers. If you haven’t...

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