by Joel Baldwin | Aug 25, 2021 | Patient Record Management
Sometimes patients who’ve been away for a while come back to your practice. If you’ve inactivated these patients, you can easily reactivate them in Dentrix Ascend. And when you reactivate them, their address, procedures, insurance claims, payments, adjustments,...
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by Joel Baldwin | Mar 31, 2021 | Schedule Optimization
Before the pandemic, any patient who had not been to the practice within 18 months was considered an inactive patient. Today, you can consider any patient who does not have their next appointment on the books as a candidate for reactivation. As you know, this patient...
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by Joel Baldwin | Sep 11, 2019 | Clinical Efficiency, Schedule Optimization
September 11, 2019 Congratulations! A patient who hasn’t stepped inside a dental office in seven years has decided to come in for an appointment. No particular reason. They just need to see a dentist. Are alarm bells going off? A patient that doesn’t warn you before...
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