by Betty Leh | May 4, 2022 | Revenue Cycle Management
Dentrix Ascend allows you to manually request an update from the clearinghouse for a claim if the automatic update between Dentrix Ascend and the clearinghouse was interrupted. Learn how to refresh the claim with the most recent status that the clearinghouse has...
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by Betty Leh | Apr 20, 2022 | Patient Record Management
Many dental practices today offer their uninsured patients in-office discount plans to help develop loyal patients, remove barriers, and increase treatment acceptance. Keeping track of when these discount plans are close to expiring or have expired can be a tedious...
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by Joel Baldwin | Mar 23, 2022 | Revenue Cycle Management
Sometimes when you send an insurance claim that includes multiple procedures—for example, a crown and a crown build-up—the insurance company may pay for the crown build-up but not the actual crown until they receive more information. If the insurance company is...
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by Joel Baldwin | Mar 9, 2022 | Patient Relationship Management
If you called a patient to confirm their appointment, but no one answered, and you ended up leaving a voicemail message, where should you document this in Dentrix Ascend? While you may not have spoken to the patient directly, it’s important to keep a record that...
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by Kayla Minor | Feb 23, 2022 | Revenue Cycle Management
The ADA periodically changes recommendations for the treatment area of some codes. Consequently, an insurance carrier may require you to submit a specific treatment area for a procedure code. Dentrix Ascend makes it easy to create custom procedure codes that can be...
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by Joel Baldwin | Feb 9, 2022 | Business & Team Management
The right data and analytics can help practices improve both revenue and patient care. If you are a believer in data-driven decision making but are not sure where to find the data you seek, you’re in luck: the Dentrix Ascend Resource Center has an interactive guide to...
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by Betty Leh | Jan 26, 2022 | Clinical Efficiency
“Treat and complete” is not just a catchy phrase in Dentrix Ascend; it represents task automation, which means the software intelligently does work for you so you can be more efficient. You can take advantage of that intelligence to reduce the likelihood of rejected...
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by Joel Baldwin | Jan 12, 2022 | Revenue Cycle Management
As you know, there are certain procedures for which the insurance carrier requires attachments, which could be X-rays, perio charting, EOBs, narratives, and so on. In these cases, adding narratives to claims may help improve your claim acceptance rates. Dentrix Ascend...
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by Joel Baldwin | Dec 29, 2021 | News & Events
It’s that time of year when we count down our most popular tips of the year. Maybe you missed one when it was originally posted, or maybe you need a refresh on the information that we shared. Our top tips of the year involved revenue cycle...
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by Kayla Minor | Dec 15, 2021 | Business & Team Management
It’s great to have long-time patients who are loyal to your practice. But let’s be honest, when working in the Ledger for these patients, it can be time-consuming to find the most recent transactions. While scrolling through dozens of line items for one of these...
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