by Joel Baldwin | Apr 19, 2023 | Revenue Cycle Management
From banking to grocery shopping, we can now do almost everything online. One of the most significant changes in recent years is a shift towards electronic statements.1 Many dental offices avoid the monotony of paper statements by offering patients the option to...
Continue Reading
by Joel Baldwin | Apr 5, 2023 | Revenue Cycle Management
When multiple staff members enter patient information in Dentrix Ascend, there is a chance that duplicate insurance information can be entered. This often happens with insurance plans that have the same insurance carrier. The problem is that when there are two...
Continue Reading
by Betty Leh | Mar 22, 2023 | Business & Team Management
Did you know that you don’t have to keep clicking the refresh button with every update to your analysis power report? Using the auto-refresh icon automatically refreshes the report so you can get the results you want to see immediately. How to: Click the auto-refresh...
Continue Reading
by Joel Baldwin | Mar 8, 2023 | Business & Team Management
The Production Trends report is one of those key reports that helps you answers the question, “How much are you producing?” By default, the report shows you the trends for the last 12 months as a line graph. If you look at the legend, you will see that each line...
Continue Reading
by Joel Baldwin | Feb 22, 2023 | Business & Team Management
Dental claims unpaid after a couple of weeks may not seem overdue. But consider this: you send most of your claims electronically, and hopefully you send your claims every single day. So, the claims arrive the same day. Insurance carriers typically process electronic...
Continue Reading
by Betty Leh | Feb 8, 2023 | Clinical Efficiency
Did you know that you can view and diagnose patient images all at one time instead of having to open the individual images? You can do this when you click Display All Images in the Template/Mount. Read this tip if you’re looking for ways to save time when...
Continue Reading
by Betty Leh | Jan 25, 2023 | Schedule Optimization
Day after day you provide treatment plans to patients. But do you know how many patients actually scheduled appointments and how much production you have on the books? The Unscheduled Treatment – Pie Chart report is a great way for you to see an overview of...
Continue Reading
by Betty Leh | Jan 11, 2023 | Business & Team Management, Revenue Cycle Management
Reviewing practice performance is an important task that should not be overlooked. But what if you don’t know where to start? Watch this recorded webinar to learn which reports can help you evaluate your production, collection, and practice growth. Also learn how to...
Continue Reading
by Betty Leh | Dec 28, 2022 | Business & Team Management
Updated December 2023 Inclement weather is on the way. Don’t close your offices. Even though severe weather is coming, patients still need to be seen, especially if they are in pain. You also know that your Internet connection could go down. Now is a good time to...
Continue Reading
by Betty Leh | Dec 14, 2022 | Schedule Optimization, Uncategorized
Setting up your calendar in advance helps you avoid having to move appointments that are booked far in the future, such as hygiene appointments. In Dentrix Ascend, you can create events in the Calendar to block time off time. Although setting up your schedule takes...
Continue Reading
