Applying Unapplied Credits

November 07, 2018 Dentrix Ascend uses line-item accounting, which means that when a credit—such as a payment or credit adjustment—is entered, it should be posted against a debit transaction, such as a procedure or service rendered. In some cases, when a payment is...

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Finding Patients Attached to an Insurance Carrier

At times you may need to see a list of all patients assigned to an insurance plan in Dentrix Ascend. This information can be found by running the Patient Insurance report. The report is both customizable and exportable and can be useful when, for example, you are...

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Finding Providers Attached to an Insurance Carrier

A user asks, “I need to remove a carrier but cannot because it’s attached to a provider.  But I don’t know which provider.  How am I able to list my carriers and their associated providers?” Maybe you also have encountered this message and wondered what to do...

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Peeking at Patient and Guarantor Balances

Life is less stressful when work flows smoothly and efficiently. Cutting even a few mouse clicks from repetitive tasks can be a blessing. This tip will demonstrate how to check your patient’s balance without opening the Ledger—and how to peek at the guarantor’s...

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