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Dentrix Ascend

by Joel Baldwin | May 30, 2018 | Revenue Cycle Management

Seeing All a Patient’s Claims in One Place

Seems like we’re always fiddling with patient claims. We create them, send them, resend them, print them, reprint them, and sometimes delete them and start over. One thing we don’t need is to have to hunt them down before we can send, print, or anything else. So...
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by Joel Baldwin | May 23, 2018 | Revenue Cycle Management

Handling a Returned Check

Don’t you just hate it when a patient’s check comes back from the bank with a big NSF (not sufficient funds) stamped on it? Bounced checks are just a pain. But, as banks report making billions in bad check fees every year, it is almost inevitable that some of that bad...
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by Joel Baldwin | May 16, 2018 | Revenue Cycle Management

Tracking Non-Patient Referral Sources, Part 2

No matter what you implement to attract new patients into your practice, you will want to make sure you track it in your Dentrix Ascend software, so you have statistics on how the marketing campaign performs. Part 1 of this set talked about how to add referral sources...
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by Joel Baldwin | May 9, 2018 | Revenue Cycle Management

Tracking Non-Patient Referral Sources, Part 1

There are so many ways to market your practice. Which one is most effective? After you’ve spent time and money on brochures and business cards, social media and email campaigns, there comes a point where you need to know whether any of those efforts have been...
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by Joel Baldwin | Apr 25, 2018 | Revenue Cycle Management

Changing Secondary Insurance to Primary Insurance

A patient has just informed you that their primary insurance coverage has ended, and they will now be using their secondary insurance as the primary. Dentrix Ascend can easily accommodate this switch, but you do need to observe a couple of rules to preserve the...
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by Joel Baldwin | Mar 2, 2018 | Revenue Cycle Management

Changing a Patient’s Insurance Plan

Patients are notoriously bad about letting you know when their insurance changes, probably because many believe that when their insurance plan changes or terminates, their dental office is automatically notified by the dental insurance, which you know to be far from...
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