Complete versus Post

When a patient makes it to the Chair, Checkout, or Complete status, you need to complete or post each procedure before completing the appointment so those procedures will show up in the ledger, be counted as production, and be eligible for insurance claim submission....

Show Only Working Providers

July 9, 2020 Have you ever gone to add an appointment to the schedule, only to find yourself unsure if the provider is scheduled to work that day? Dentrix Ascend helps remove uncertainty by providing an option to view only the providers working on a given day. This...

Receiving Lab Cases

February 19, 2020 After attaching a lab case to an appointment, the next step is to change the status for each from Outstanding to Received when the lab case arrives from the dental lab. You can do this in two ways, either by going to each appointment in Calendar or...

Attaching Lab Cases to Appointments

February 12, 2020 Dentrix Ascend helps you avoid awkward situations where the patient shows up for an appointment and the lab case is not back from the lab yet. It does this by providing a place to add a lab case note to the patient’s appointment.  With lab...