by Betty Leh | May 6, 2020 | Revenue Cycle Management
May 6, 2020 So you ran the unapplied credits report, now what? The next step after running the Unapplied credits report is to go into each patient’s Ledger and apply the unapplied credit to the posted procedures. This way the provider receives payment for the...
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by Joel Baldwin | Mar 20, 2019 | Revenue Cycle Management
March 20, 2019 Patients will occasionally request a printed copy of their charges and payments, especially for the previous year, and especially at tax time or when they need to reconcile a health saving account. And they will need the practice name, address, and...
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by Joel Baldwin | Jan 2, 2019 | Clinical Efficiency
January 2, 2019 Has the back-end staff ever forgotten to add a treatment-planned procedure and asked you to “just add that” when they brought the patient back up front? Or, has a patient ever asked you check with their insurance to see if it would cover a teeth...
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by Joel Baldwin | Dec 26, 2018 | Revenue Cycle Management
December 26, 2018 Ever get this phone call? “I thought the insurance covered this. Why am I getting a bill for $200?” What does it take to explain the patient portion of a bill? The Dentrix Ascend Summary and Detailed explanation pages keep you from digging through...
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by Joel Baldwin | Jun 13, 2018 | Patient Record Management, Revenue Cycle Management
Life is less stressful when work flows smoothly and efficiently. Cutting even a few mouse clicks from repetitive tasks can be a blessing. This tip will demonstrate how to check your patient’s balance without opening the Ledger—and how to peek at the guarantor’s...
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