by Betty Leh | Apr 7, 2021 | Patient Relationship Management
Creating a welcome letter for new patients serves a few purposes: it expresses how thankful you are to have their future business, provides information about your practice, and provides information regarding their upcoming appointment. Dentrix Ascend provides a...
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by Joel Baldwin | Mar 31, 2021 | Schedule Optimization
Before the pandemic, any patient who had not been to the practice within 18 months was considered an inactive patient. Today, you can consider any patient who does not have their next appointment on the books as a candidate for reactivation. As you know, this patient...
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by Betty Leh | Mar 24, 2021 | Business & Team Management
Patients today are busy and need reminders so they don’t forget their appointments. When a patient breaks an appointment, it costs you money. In addition to sending text messages and emails to confirm appointments, most practices may still need to contact the patient...
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by Joel Baldwin | Mar 17, 2021 | Clinical Efficiency
How many times a week do your hygienists record something like “Performed general scaling with hand instruments. Flossed all contacts” in your patients’ clinical notes? Using clinical note templates, you can easily insert standard phrases like this with a few mouse...
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by Betty Leh | Mar 10, 2021 | Business & Team Management
Many dental practices have issues when it comes to reporting. They either can’t decide which reports to use, don’t know how to interpret the data, or don’t understand how often to run reports. As a result, the financial health of the practice suffers. In her...
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by Joel Baldwin | Mar 3, 2021 | Clinical Efficiency
A quick-pick is a helper in your clinical note templates. It is a handy list of pre-determined choices that “fill in the blank” in a clinical note sentence. Dentrix Ascend comes with a long list of quick-picks already defined, and you can create new quick-picks or...
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by Betty Leh | Feb 24, 2021 | Patient Record Management
Dentrix Ascend has a two-way texting feature that helps you communicate with your patients throughout the day. Depending on where you are in Dentrix Ascend throughout you day, you can quickly and easily check patient text messages without disrupting your workflow....
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by Joel Baldwin | Feb 17, 2021 | Patient Record Management
Do you have patients who have insurance coverage through a non-patient guarantor, patients who have separate accounts but share insurance coverage? How about divorced patients who do not want to share any information with the other party? Dentrix Ascend can handle all...
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by Ronda Borgman | Feb 16, 2021 | Business & Team Management
Key Performance Indicators (KPIs) are quantifiable, outcome-based statements that you use to measure your ability to meet your business goals or objectives. When closely monitored, KPIs provide insight on how well a business is performing, help to make operational...
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by Betty Leh | Feb 10, 2021 | Schedule Optimization
We’re all thinking of ways to improve our production. Reserving time for your high-producing procedures in your schedule helps you and your team meet your daily production goals. Dentrix Ascend allows you to add visual elements called “time slots” to your Calendar....
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