Collecting Over-the-Counter Payments

October 23, 2019 When it comes to collecting payment, there are many ways to run your business. Maybe your goal is to get 100% up front before you perform a procedure. Maybe you never collect on the same day, always waiting for the insurance payment to come back...

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Responding to “I Didn’t Get a Statement” Claims

September 04, 2019 If you were asked to compile a list of popular billing comments made by patients, that list would likely include this one: “I didn’t get a statement.” What a great way to stall and avoid making a payment! Thanks to the Dentrix Ascend Patient Connect...

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Generating Billing Statements as Soon as Insurance Payments Are Posted

January 16, 2019 Many billing specialists can testify: sending out an invoice as soon as you receive the EOB and post the insurance payment to the patient account greatly increases your chance of receiving timely payment. Time is a major influence; because it’s only...

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Applying Unapplied Credits

November 07, 2018 Dentrix Ascend uses line-item accounting, which means that when a credit—such as a payment or credit adjustment—is entered, it should be posted against a debit transaction, such as a procedure or service rendered. In some cases, when a payment is...

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