Identifying a Habitual No-show Patient

September 23, 2020 Do you check a patient’s missed appointment history before scheduling their next visit? As part of their workflow, many practices will identify patients at a higher risk of canceling or skipping out on their appointment and schedule their...

Continue Reading

Using the Digital Routing Panel as an Information Resource

August 21, 2019 Does this ever happen in your office? The part-time hygienist wants to know if her patients scheduled for this afternoon have confirmed their appointments. The doctor wants to know how many appointments his 1:00 has missed, and the business manager...

Continue Reading

What’s that Ghost on my Calendar?

The patient is a no-show, or has called to cancel an appointment. You have dutifully opened the appointment in the Calendar and set its status to either Broken or No Show. But what is this? The appointment turns into a ghost and shrinks! What is going on here? Don’t...

Continue Reading

Filling Openings from the Broken/No Show List

It’s that time of the week again: looking ahead to next week’s schedule to see if there are any holes to fill, any providers with a light schedule, any opportunities to increase production. Dentrix Ascend can help you fill those openings from a list of patients who...

Continue Reading