by Betty Leh | Feb 12, 2020 | Schedule Optimization
February 12, 2020 Dentrix Ascend helps you avoid awkward situations where the patient shows up for an appointment and the lab case is not back from the lab yet. It does this by providing a place to add a lab case note to the patient’s appointment. With lab...
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by Joel Baldwin | Jan 22, 2020 | Schedule Optimization
January 22, 2020 When you initially set up Dentrix Ascend, the default length of an appointment is 60 minutes. This means that every appointment you add—from either the Calendar or the Treatment Planner—starts as one hour long, and you must manually adjust the...
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by Joel Baldwin | Oct 30, 2019 | Schedule Optimization
October 30, 2019 It doesn’t need to be difficult to keep track of patients wanting an appointment right away. In these situations, you can offer to call the patient if a time becomes available. In Dentrix Ascend, you can flag scheduled appointments as ASAP (As Soon As...
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by Joel Baldwin | Sep 11, 2019 | Clinical Efficiency, Schedule Optimization
September 11, 2019 Congratulations! A patient who hasn’t stepped inside a dental office in seven years has decided to come in for an appointment. No particular reason. They just need to see a dentist. Are alarm bells going off? A patient that doesn’t warn you before...
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by Joel Baldwin | Jun 26, 2019 | Clinical Efficiency
June 26, 2019 Did you know that when you break a scheduled appointment, or mark it as a no show, it moves to the Broken/No Show list? The Broken/No Show list should be your “go-to” list when you have cancellations or otherwise have holes to fill in your...
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