by Joel Baldwin | Feb 3, 2021 | Patient Relationship Management
Just like the oh-so-important pop-up alerts for medical conditions, your Dentrix Ascend practice management platform allows you to configure pop-ups for account notifications. These are for non-clinical purposes, such as for indicating a family has a billing problem,...
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by Betty Leh | Jan 27, 2021 | Business & Team Management, Schedule Optimization
Providing exceptional dental treatment is only part of the equation to a productive and growing practice. The other part of the equation is scheduling recare, collecting contact information and collecting payment before the patient leaves. When these tasks are...
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by Joel Baldwin | Jan 20, 2021 | Patient Record Management
It is common for families to schedule dental appointments for multiple children to be seen on the same day. With today’s information overload, your patients will appreciate Dentrix Ascend’s streamlined reminder feature for same-day family appointments. If you’ve...
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by Betty Leh | Jan 13, 2021 | Clinical Efficiency
Patients often will not proceed with your best treatment recommendation if they feel they cannot afford it. So, what do you do? There are many ways to approach this problem, including flexible financing and staff and patient education techniques. Many practices find...
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by Joel Baldwin | Jan 6, 2021 | Revenue Cycle Management
Let’s face it: there are some patient debts that are not worth chasing down. For the persistent non-paying patient, every phone call or letter you send costs your practice money and cuts into the revenue you could receive from that delinquent payment. Debts...
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by Joel Baldwin | Dec 30, 2020 | Business & Team Management
Some days the little things make all the difference. Did you know that, when you are working with Power Reports, you can turn off the auto refresh function that reloads the report every time you make the slightest change? Turning off the auto refresh means you can...
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by Betty Leh | Dec 23, 2020 | Patient Record Management
Did you know that the phone number that shows up on your text messages is not the practice phone number? Many practices rely on text messages to confirm appointments and send forms and reminders to patients. However, unless your patients recognize your...
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by Betty Leh | Dec 16, 2020 | Clinical Efficiency
Consistency is the key to success. So, when you create a customized clinical note template, to ensure consistency across your practice locations (if your organization has multiple locations), you must know how to distribute them from one location to other locations....
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by Justin Evans | Dec 9, 2020 | Business & Team Management, Revenue Cycle Management
On average, dental offices forfeit 9% of their annual revenue due to uncollected insurance benefits (eAssist). That’s roughly $135k per year for the average practice. So, suppose you’re trying to find ways to free up your time and increase your cash flow. You’ll want...
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by Justin Evans | Dec 2, 2020 | Business & Team Management, Practice Marketing, Revenue Cycle Management
December 02, 2020 Life in a dental office can get busy. Without realizing it, office managers often fill their schedule with activities that could be off-loaded to Dentrix Ascend. In her webinar “5 Easy Ways to Increase Patient Collections,” Dentrix Ascend trainer...
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