Making a Provider Unavailable for a Day

June 10, 2020 What do you do when a dentist or hygienist informs you that they must take a day off and they have patients scheduled for that day? A quick way to accommodate their request is to simply block off their schedule and to keep track of the patients that must...

Checking Text Message Responses

May 27, 2020 Hopefully your practice is taking full advantage of the Dentrix Ascend practice communications suite and is sending out automated text message notifications to your patients to confirm their upcoming appointments. When Dentrix Ascend requests a...

Revisiting the Patient Communications Tour

May 18, 2020 For most people, their first introduction to the Patient Communications module came during their setup training for Dentrix Ascend. So when it’s time to make changes to your appointment and recare messaging, you might be thinking, “I feel like I watched a...

Online Booking from the Patient’s Perspective

May 12, 2020 What’s good for the patient is often good for the practice. This post presents the experience of a hypothetical patient enjoying the benefits of online booking—just one of many great features included with Dentrix Ascend. I love smartphones. I use...