by Joel Baldwin | Oct 30, 2019 | Schedule Optimization
October 30, 2019 It doesn’t need to be difficult to keep track of patients wanting an appointment right away. In these situations, you can offer to call the patient if a time becomes available. In Dentrix Ascend, you can flag scheduled appointments as ASAP (As Soon As...
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by Joel Baldwin | Aug 21, 2019 | Schedule Optimization
August 21, 2019 Does this ever happen in your office? The part-time hygienist wants to know if her patients scheduled for this afternoon have confirmed their appointments. The doctor wants to know how many appointments his 1:00 has missed, and the business manager...
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by Joel Baldwin | Jul 24, 2019 | Schedule Optimization
July 24, 2019 Thirty-eight percent. According to a survey conducted by Henry Schein, that’s how many patients walk out of your building without scheduling their next hygiene recare appointment. They become your growing Unscheduled Recare list. What are you going to do...
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by Joel Baldwin | May 15, 2019 | Schedule Optimization
May 15, 2019 There’s something nerve-racking about dead air. Sitting on the phone with a patient while you page through the Calendar looking for an opening on a Wednesday in the afternoon with their favorite provider can shoot your anxiety level through the roof....
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by Joel Baldwin | Apr 24, 2019 | Patient Record Management
April 24, 2019 You’re in the middle of scheduling a patient’s next appointment, and he tells you that he’s moved and has a new address. Did you know that you don’t have to close out of the Appointment Information panel (and lose what you’ve already...
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