Service Date versus Created On Date

Your monthly Outstanding Claims Report includes a Service Date and a Created On date. Have you ever found yourself asking, “What’s the difference between the Service Date and the Created On date?“  Or, “Why do I need to know two dates?” The Service Date is the...

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Working with Unapplied Credits, Part 1

April 29, 2020 Unapplied credits are payments or credits that have not been applied to a procedure code or charge, otherwise known as a debit. Dentrix Ascend uses line-item accounting, which means that when you enter a credit—such as a payment or credit adjustment—you...

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What Percentage of your Active Patients are in your Recare System?

September 25, 2019 In a recent conference session, dental professionals just like you were asked to estimate the percentage of active patients in their recare system and were given a multiple-choice list to select from. (The most popular response: 30% – 40%.)...

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