by Betty Leh | Apr 21, 2021 | Business & Team Management
Sometimes it is necessary to go back into a patient’s ledger to make a correction. In a small office, you might just go ahead and do it. In a large practice or a multi-site, however, it is good practice to communicate why the change is necessary. Entering a reason for...
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by Joel Baldwin | Apr 14, 2021 | Business & Team Management
Efficiency is making the best use of available resources, resulting in the least waste possible. Did you know that you can import user accounts in bulk from a file rather than adding them one at a time? IMPORANT: You can only import for one role and location...
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by Betty Leh | Mar 24, 2021 | Business & Team Management
Patients today are busy and need reminders so they don’t forget their appointments. When a patient breaks an appointment, it costs you money. In addition to sending text messages and emails to confirm appointments, most practices may still need to contact the patient...
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by Betty Leh | Mar 10, 2021 | Business & Team Management
Many dental practices have issues when it comes to reporting. They either can’t decide which reports to use, don’t know how to interpret the data, or don’t understand how often to run reports. As a result, the financial health of the practice suffers. In her...
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by Ronda Borgman | Feb 16, 2021 | Business & Team Management
Key Performance Indicators (KPIs) are quantifiable, outcome-based statements that you use to measure your ability to meet your business goals or objectives. When closely monitored, KPIs provide insight on how well a business is performing, help to make operational...
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by Betty Leh | Jan 27, 2021 | Business & Team Management, Schedule Optimization
Providing exceptional dental treatment is only part of the equation to a productive and growing practice. The other part of the equation is scheduling recare, collecting contact information and collecting payment before the patient leaves. When these tasks are...
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