by Joel Baldwin | Mar 23, 2022 | Revenue Cycle Management
Sometimes when you send an insurance claim that includes multiple procedures—for example, a crown and a crown build-up—the insurance company may pay for the crown build-up but not the actual crown until they receive more information. If the insurance company is...
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by Joel Baldwin | Mar 9, 2022 | Patient Relationship Management
If you called a patient to confirm their appointment, but no one answered, and you ended up leaving a voicemail message, where should you document this in Dentrix Ascend? While you may not have spoken to the patient directly, it’s important to keep a record that...
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by Joel Baldwin | Feb 9, 2022 | Business & Team Management
The right data and analytics can help practices improve both revenue and patient care. If you are a believer in data-driven decision making but are not sure where to find the data you seek, you’re in luck: the Dentrix Ascend Resource Center has an interactive guide to...
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by Joel Baldwin | Jan 12, 2022 | Revenue Cycle Management
As you know, there are certain procedures for which the insurance carrier requires attachments, which could be X-rays, perio charting, EOBs, narratives, and so on. In these cases, adding narratives to claims may help improve your claim acceptance rates. Dentrix Ascend...
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by Joel Baldwin | Dec 29, 2021 | News & Events
It’s that time of year when we count down our most popular tips of the year. Maybe you missed one when it was originally posted, or maybe you need a refresh on the information that we shared. Our top tips of the year involved revenue cycle...
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