by Joel Baldwin | Mar 2, 2018 | Revenue Cycle Management
Patients are notoriously bad about letting you know when their insurance changes, probably because many believe that when their insurance plan changes or terminates, their dental office is automatically notified by the dental insurance, which you know to be far from...
Continue Reading
by Joel Baldwin | Feb 23, 2018 | Patient Record Management
When a patient calls, or walks in the door, or sits down with a coordinator, information is your best friend. So much information is available in the patient Overview page that many of the most common questions can be answered without having to look anywhere else. ...
Continue Reading
by Joel Baldwin | Feb 8, 2018 | Patient Record Management
Today’s tip is about exponentially increasing the speed with which you can find a patient name. You already know that you can start typing a patient name—first name or last name, it doesn’t matter—and Ascend will automatically create a list that will narrow down as...
Continue Reading
by Joel Baldwin | Nov 13, 2017 | Revenue Cycle Management
In a perfect world, your team creates a dental insurance claim each time an insured patient receives treatment and submits the claim immediately after the patient checks out. And the carrier pays out in a couple of business days. There are not enough emojis to...
Continue Reading
by Joel Baldwin | Nov 13, 2017 | Revenue Cycle Management
Billing histories are everywhere. What to know what you’ve spent at the ITunes store? Want to see all your payments to the cable TV company? It’s all readily available, and patients want the same thing from their dental care provider. You may hear it referred to by...
Continue Reading
