Changing Secondary Insurance to Primary Insurance

A patient has just informed you that their primary insurance coverage has ended, and they will now be using their secondary insurance as the primary. Dentrix Ascend can easily accommodate this switch, but you do need to observe a couple of rules to preserve the...

Changing a Patient’s Insurance Plan

Patients are notoriously bad about letting you know when their insurance changes, probably because many believe that when their insurance plan changes or terminates, their dental office is automatically notified by the dental insurance, which you know to be far from...