Making a Provider Unavailable for a Day

June 10, 2020 What do you do when a dentist or hygienist informs you that they must take a day off and they have patients scheduled for that day? A quick way to accommodate their request is to simply block off their schedule and to keep track of the patients that must...

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Checking Text Message Responses

May 27, 2020 Hopefully your practice is taking full advantage of the Dentrix Ascend practice communications suite and is sending out automated text message notifications to your patients to confirm their upcoming appointments. When Dentrix Ascend requests a...

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Working with Unapplied Credits, Part 2

May 6, 2020 So you ran the unapplied credits report, now what? The next step after running the Unapplied credits report is to go into each patient’s Ledger and apply the unapplied credit to the posted procedures. This way the provider receives payment for the...

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Working with Unapplied Credits, Part 1

April 29, 2020 Unapplied credits are payments or credits that have not been applied to a procedure code or charge, otherwise known as a debit. Dentrix Ascend uses line-item accounting, which means that when you enter a credit—such as a payment or credit adjustment—you...

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