Revisiting the Patient Communications Tour

May 18, 2020 For most people, their first introduction to the Patient Communications module came during their setup training for Dentrix Ascend. So when it’s time to make changes to your appointment and recare messaging, you might be thinking, “I feel like I watched a...

Emailing All of Your Patients at Once

April 15, 2020 Periodically, circumstances may arise in which you will want to send a bulk email communication to your patients. While Dentrix Ascend does not currently offer this service as an integrated feature, you can still get your message out by exporting your...

Formatting Patient Consent Forms

November 27, 2019 Have you ever wished your online patient forms were a little more attractive? Do you feel the need to emphasize certain text? How would you like something like this… …to look something like this? There is some limited formatting you can apply to your...

Timing Patient Communications

July 17, 2019 Two important goals of a growing dental practice should be to increase appointment attendance and maintain patient loyalty. One of the best ways to accomplish these goals is to keep in touch using patient-preferred communication technologies such as text...

Setting Primary Recare Types

December 12, 2018 Bread and butter. That’s what your recare system is to your practice. And you want to make it as good as it can be, right? One thing that is really going to help you is setting your primary recare types. What is a “primary” recare type? In simple...