Tracking Referred Treatment Plans

November 14, 2018 General dentists are the first point of contact for patients. When appropriate, referring a patient out to a specialist is a great way to make sure the patient gets the best possible treatment as part of his or her overall dental health care. The...

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Applying Unapplied Credits

November 07, 2018 Dentrix Ascend uses line-item accounting, which means that when a credit—such as a payment or credit adjustment—is entered, it should be posted against a debit transaction, such as a procedure or service rendered. In some cases, when a payment is...

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Identifying Primary Contacts with Missing Contact Information

October 31, 2018 Patients aren’t knocking down your door to get their teeth cleaned or to make a payment on their balance. That’s why you have to reach out to them. Automated patient communication allows you to efficiently contact patients with reminders sent via text...

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Reaching Out to Patients with Remaining Benefits, Part 2

October 17, 2018 In Reaching Out to Patients with Remaining Benefits Part 1 we showed you how to use the Unscheduled Treatment Report to find patients who have treatment-planned procedures without appointments AND who have unused dental insurance benefits remaining....

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